COOKIE POLICY

This Cookie Policy (the “Policy”) explains how ZhongHe Group (“we”, “us”, “our”, or “its affiliated company”) uses cookies and similar technologies on our website and mobile applications (collectively, the “Services”). By accessing or using our Services, you consent to the use of cookies as described in this Policy.

 

  1. What Are Cookies

Cookies are small text files that are placed on your device (computer, smartphone, tablet, etc.) when you visit our website or use our mobile applications. They help us improve your experience, remember your preferences, and optimize the performance of our Services. Cookies do not contain personal information that can identify you directly, unless you have previously provided such information to us.

 

  1. Types of Cookies We Use

We use two main types of cookies on our Services:

    • Necessary Cookies: These cookies are essential for the proper functioning of our website and mobile applications. They enable basic features such as page navigation, access to secure areas of the Services, and remembering your account login status. You cannot disable these cookies without affecting the functionality of the Services.
    • Performance & Preference Cookies: These cookies collect information about how you use our Services (e.g., which pages you visit, how long you stay on a page) and your preferences (e.g., language settings). This data helps us improve the performance, usability, and relevance of our Services, but does not identify you personally.

 

We do not use cookies for tracking purposes beyond the scope of improving our Services, and we never share cookie-related data with third parties without your explicit consent.

 

  1. How We Use Cookies

We use cookies for the following purposes:

    • Enable smooth navigation and basic functionality of our website and mobile applications.
    • Remember your preferences (e.g., language, account login status) to avoid repeated input.
    • Analyze user behavior to improve the quality, performance, and relevance of our Services.
    • Ensure the security of our Services and prevent fraudulent activities.

 

  1. Managing Your Cookie Preferences

You have the right to control and manage your cookie preferences at any time:

    • Website: You can adjust your browser settings to block, delete, or alert you when cookies are being placed on your device. Please note that disabling necessary cookies may affect the functionality of our website, and some features may not work properly.
    • Mobile Applications: You can manage cookie and data collection preferences within the app settings, or uninstall the app to stop all cookie-related data collection.

 

If you change your cookie preferences after accessing our Services, some previously stored cookie data may remain on your device, but we will not collect new cookie data unless you re-consent.

 

  1. Third-Party Cookies

We do not allow third parties to place cookies on our website or mobile applications for marketing, tracking, or other non-essential purposes. Any third-party service providers (e.g., payment processors, app hosting services) we work with are prohibited from using cookies to collect your personal information without your explicit consent.

 

  1. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our cookie usage, applicable laws, or the functionality of our Services. Any updates will be posted on this page with a revised effective date. Your continued use of our Services after the update constitutes your acceptance of the revised Policy.

 

  1. Contact Us

If you have any questions, concerns, or requests related to our use of cookies, please contact us at: support@zhonghegroup.co